This Contact Us page keeps Zovd customer support details, business identity, and official contact routes in one place.
OUR IDENTITY
Legal Business Name: AMW RETAIL HOLDINGS PTY LTDStore Name: Zovd
Physical Business Address: Shop 323, 270 Canterbury Road, Forest Hill, VIC 3131, Australia
ABN: 23 637 423 726
ACN: 637 423 726
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.
HOW TO REACH US
Current Support Email: support@zovd.shopBusiness Phone Number: +61 485 986 921
When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.
Support requests are handled during the stated hours. Some cases, including delivery exceptions, return inspection, payment verification, or damaged parcels, may require additional details before we can complete the review.